Protection
While you are busy with patients, CDA is working behind the scenes to provide you with resources to protect both your practice and profession. With the implementation of the Affordable Care Act and recent launch of Covered California, TDIC Insurance Solutions has dedicated a Member Service team to support our health care policyholders in understanding and navigating changes in the marketplace during the open enrollment process. Whether or not you are a current policyholder, the Member Service team can assist you with questions about your health care coverage. Call 800.733.0633 Monday through Friday from 7 a.m. to 7 p.m. to reach the TDIC Insurance Health Service team directly.
The Dentists Insurance Company

Three decades ago, a visionary group of CDA dentists decided it was time to do something about skyrocketing insurance premiums. They created The Dentists Insurance Company that today insures nearly 18,000 dentists nationwide and is endorsed by seven state dental associations and societies.

At TDIC and our brokerage TDIC Insurance Solutions, we only protect dentists.  We offer a comprehensive suite of Professional and Business Liability, Commercial Property, Workers’ Compensation, and Employment Practices Liability. Our Professional Liability rates have not increased in more than 20 years and we offer generous multipolicy discounts.

We are here to serve dentists which is why we want your experience with us to be exceptional. If you have any questions, please contact us. 

Risk Management Advice Line

We understand how sensitive matters can become when they involve employees or patients. That’s why we offer complimentary, one-on-one assistance through our Risk Management Advice Line. You will receive confidential education, support and counsel to avoid or minimize a potential claim.  Give us a call. We are here to help.

800.733.0634
riskmanagement@cda.org
Monday through Friday
7:30 am to 5 pm PT

Peer Review

When a problem or misunderstanding cannot be resolved between you and a patient, we can help. Our council of dentist-member volunteers follows specific procedures to conduct peer reviews of disputes to help all parties involved reach a fair agreement. 

Peer Review Program

Our statewide peer review system is in place to resolve disputes that may arise in the delivery of dental services to the public; in particular, disputes regarding the quality and/or appropriateness of dental treatment, utilization (problems related to dental insurance benefits when treatment is questioned), and/or potentially irregular billing practices.

A peer review committee, comprised of CDA member-dentist volunteers, evaluates all available evidence pertaining to each dispute and follows specific procedures to make a fair and impartial determination. The parties involved are then notified of a committee’s decision by a letter of resolution. If any party to a review can factually demonstrate that a procedural error may have occurred, or that the decision was not based on available facts, an appeal to the Council on Peer Review may be requested. This appeal must be mailed within 30 days of the date the letter of resolution is sent. Any decision of an appeal panel is final and binding.

CDA Well-Being Program

The Well-Being Program exists to assist dental community members who suffer from alcohol and/or chemical dependency. It’s also a referral source for other disorders such as Bi-Polar, depression, diabetes, glaucoma, Parkinson’s, sexual addiction, sexual boundary issues and more. You can find additional information in our Well-Being Program FAQ.

If you believe someone has an alcohol or chemical dependency problem, contact CDA or a regional well-being committee near you for confidential assistance.

TDIC Optimum
TDIC Risk Management Seminar
In the News
Balance honesty with objectivity when addressing prior treatment

04/23/2019
Dentists often find themselves in an awkward predicament when a patient presents with what appears to be substandard work by another provider. On one hand, patients have a right to be informed about the state of their oral health. On the other, dentists should avoid openly criticizing another dentist’s work, even if that criticism may be justified. Finding the right balance between candidness and refrain can be tricky.

 

TDIC earns AM Best 'A' rating for 25th consecutive year

03/29/2019
The Dentists Insurance Company has earned the AM Best A rating for the 25th consecutive year. AM Best Company ratings include comparisons to peers and industry standards as well as assessments of operating plans, philosophy and management. The A (Excellent) rating is a reflection of TDIC’s financial strength and its mission to provide the best insurance products and related services to more than 24,000 policyholders.

 

Patient selection: Instincts, courage and healthy relationships

03/26/2019
Of the nearly 3,500 professional liability claims The Dentists Insurance Company addressed between 2012 and 2017, many could have been avoided or mitigated had the dentist been more cautious about choosing which patients to accept into care. “Being selective in the patients you see goes a long way in avoiding trouble down the road,” said Taiba Solaiman, senior TDIC Risk Management analyst.

 

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