Practice Support: Sharp Tools & Smart Analysts

CDA Practice Support is designed to help you navigate the business side of dentistry with ease. Access a full library of resources to help you do everything from getting started in practice to creating your own employee manual to marketing your services. Plus, get important regulatory deadlines and guidance on how to comply. Our team of experienced analysts provide specialized insights on practice management, employment practices, dental benefit plans, regulatory compliance and more.

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Challenges with claim delays, denials and miscommunications?

Share your issues working with dental benefit plans through a streamlined online form that’s quick and secure. Submit a Dental Benefits Issue Submission Form for evaluation by our Practice Support analysts. Once your online form is submitted, you’ll get expert guidance on your next steps.


Are You in Compliance?

Dental practices must comply with new laws and regulations on the following date:

January 1, 2020: Expanded Sexual Harassment Prevention Training requirements for employers of five or more employees.

April 1, 2019: The DFEH has released a new notice.

March 12, 2019: Transition period to new controlled substances prescription forms


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Tip of the Week
Under California law, dental benefit plans can change their agreements, rules and procedures as long as they notify the contracted provider 45 days in advance of the change. Dentists should read all notifications from plans in a timely manner and if action is required on the dentist’s part, the dentists should take action by the plans’ stated deadline to avoid issues and negative consequences. For more information, please refer to the article on page 2 of the February 2018 CDA Update, Dental plan correspondence — it’s not all junk mail.
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